Refund and Returns Policy
1. Refund Policy
We want you to be satisfied with your MuscleBlast purchase. If you are not completely happy with your order, we offer a [number]-day money-back guarantee. Please contact our customer service at [customer-service@muscleblast.com] to initiate the refund process. To be eligible for a refund, the product must be unused and in the same condition that you received it.
2. Returns Policy
a. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within [number] days of receiving your order. We will provide instructions on how to return the item, and upon inspection, we will issue a replacement or refund.
b. Incorrect Orders
If you receive an incorrect order, please contact us immediately. We will arrange for the correct items to be sent to you, and you may be required to return the incorrect items at our expense.
c. Non-Defective Products
For non-defective products, you may return the item within [number] days of purchase for a refund, minus shipping and handling fees. The returned product must be in its original packaging and unused.
3. Return Process
To initiate a return, please contact our customer service at [customer-service@muscleblast.com]. Provide your order number, the reason for the return, and any relevant information. We will guide you through the return process.
Shipping Policy
1. Order Processing
Orders are typically processed and shipped within [number] business days of receiving payment. Please note that processing times may vary during peak seasons or promotions.
2. Shipping Methods
We offer standard and expedited shipping options. Shipping costs and delivery times will be calculated at checkout based on your location and chosen shipping method.
3. International Shipping
MuscleBlast ships internationally. Please be aware that customs duties, taxes, and fees may apply and are the responsibility of the recipient.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.
5. Shipping Delays
MuscleBlast is not responsible for delays caused by circumstances beyond our control, such as weather, natural disasters, or carrier issues. We will do our best to keep you informed of any unexpected delays.